HICAP

Health Insurance Counseling and Advocacy Program

We can help you understand:

  • Medicare
  • Supplemental Insurance
  • HMOs
  • Long Term Care Insurance

We assist in filing appeals of claims and denied services. We help you in making informed decisions and provide free and unbiased assistance for Medicare beneficiaries.

Mission Statement

  • To serve Medicare Beneficiaries with information, counseling and assistance.
  • To provide counseling and information on Long Term Care Insurance.
  • To educate the community on Medicare, HMO’s and health insurance issues.

HICAP offers free information and assistance with understanding Medicare benefits and rights, solving medical billing problems, filing claims and appeals, and comparing insurance plans. Trained volunteer counselors, registered by the California Department of Aging, are available at local community sites to provide one on one counseling and assistance. Long-term care counseling is available to help you understand and compare private payment, Medi-Cal and insurance.

HICAP is a statewide network of organizations authorized by state legislation originally authored in 1985. HICAP is funded through the Older Californians Act from the Area Agency on Aging and State Health Insurance Assistance Program funding from the Centers for Medicare and Medicaid Services (CMS).

HICAP Counseling
We invite you to obtain an appointment for one-on-one counseling. Trained volunteer counselors are available at local community sites to provide assistance.

Counseling sites in Santa Barbara County are in Carpinteria, Santa Barbara, Goleta, Solvang, Lompoc, Santa Maria, Orcutt and Guadalupe. In San Luis Obispo County, counseling is available in Paso Robles, Atascadero, Morro Bay, Los Osos, San Luis Obispo, Oceano, Pismo Beach/Arroyo Grande and Nipomo.

Call (800) 434-0222 for more information or an appointment.

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Counselor Page